Privacy Policy

Who we are

Welcome to LavishCouple! Your privacy is important to us. LavishCouple is a brand owned and operated by Gulf HR Solutions Private Limited, and this Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website, mobile application, and services. 

By accessing or using LavishCouple, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

When you use LavishCouple, we may collect the following types of data:

1.1 Personal Information

We collect personal details when you register, book an experience, or contact us, including: 

• Name, email address, phone number, and location
• Payment details (processed securely; we do not store card information)
• User preferences, relationship details, and experience wishlist

1.2 Non-Personal Information

We also collect non-personal data to enhance user experience, including:

• Device details (IP address, browser type, operating system)
• Usage data (pages visited, time spent, search queries)
• Cookies and tracking technologies (for analytics and personalized recommendations)

2. How We Use Your Information

We use your data for the following purposes:

• To personalize and improve LavishCouple’s services
• To process bookings, payments, and customer support requests
• To send notifications, promotions, and experience recommendations
• To analyze user behavior and improve platform functionality
• To prevent fraud and ensure platform security

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share it in the following cases:

• With service providers: To process bookings, payments, and customer support
• With partners: To fulfill bookings and provide curated experiences
• Legal compliance: If required by law or to protect our users and business

4. Data Security

We implement strict security measures to protect your data from unauthorized access, loss, or misuse. However, no system is 100% secure, and users should also take precautions to protect their account information.

5. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Request a copy of your data (data portability)
• Deactivate your account at any time

To exercise your rights, contact us at support@lavishcouple.com.

6. Cookies & Tracking Technologies

LavishCouple uses cookies and similar tracking technologies to:

• Improve website performance and user experience
• Personalize recommendations based on your preferences
• Analyze traffic and platform usage

You can manage or disable cookies in your browser settings.

7. Third-Party Links & Services

LavishCouple may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing personal data.

8. Children’s Privacy

LavishCouple is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware of such data, we will delete it immediately.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our platform, and significant updates will be communicated via email or app notifications. Continued use after updates indicates acceptance of the revised policy.

10. Contact Us

For questions or concerns about this Privacy Policy, please reach out to us:

📧 Email: support@lavishcouple.com

By using LavishCouple, you acknowledge that you have read, understood, and agreed to this Privacy Policy.