Terms & Conditions

Welcome to LavishCouple! LavishCouple is a brand owned and operated by Gulf HR Solutions Private Limited under a registered trade license. These Terms & Conditions (“Terms”) govern your use of our website, mobile application, and services. By accessing or using LavishCouple, you agree to comply with these terms. If you do not agree, please refrain from using our platform.


1. Definitions

  • “LavishCouple” refers to the brand owned and operated by Gulf HR Solutions Private Limited, providing curated luxury experiences for couples.

  • “User” or “You” refers to any individual using our services.

  • “Partners” refer to third-party service providers offering experiences and services on our platform.

  • “Services” refer to curated experiences, bookings, checklists, and concierge services available through LavishCouple.


2. User Eligibility & Account Registration

  • You must be 18 years or older to use LavishCouple’s services.

  • You agree to provide accurate and up-to-date information when creating an account.

  • You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

  • LavishCouple reserves the right to suspend or terminate accounts found to be violating these Terms.


3. Services & Bookings

  • Experience Listings: LavishCouple offers curated luxury experiences through third-party providers.

  • Bookings & Payments: By booking an experience, you agree to the pricing, terms, and cancellation policies set by the partner.

  • Changes & Cancellations: Cancellation and refund policies vary per experience and are subject to the service provider’s terms. LavishCouple is not responsible for partner cancellations or modifications.

  • Refunds: Refunds, if applicable, will be processed based on the partner’s policy. LavishCouple does not guarantee refunds for last-minute cancellations.


4. User Conduct

By using LavishCouple, you agree to:
✔ Use the platform legally and responsibly.
✔ Respect partner policies and guidelines when using their services.
✔ Not engage in fraudulent activities, misrepresentation, or harmful conduct.
✔ Not attempt to hack, disrupt, or misuse LavishCouple’s platform.


5. Partner Responsibilities

  • Partners must provide accurate descriptions and details for their services.

  • Partners are responsible for delivering the promised experiences to users.

  • LavishCouple is not responsible for any service failure, misrepresentation, or disputes between users and partners.


6. Payments & Fees

  • LavishCouple may charge a service fee for certain bookings.

  • Prices listed on the platform are subject to change, and final prices will be displayed at checkout.

  • Payments are processed securely, and LavishCouple does not store credit/debit card details.


7. Intellectual Property

  • All logos, trademarks, content, and designs on LavishCouple are the property of Gulf HR Solutions Private Limited.

  • Users and partners may not copy, modify, or distribute our content without prior permission.


8. Limitation of Liability

  • LavishCouple acts solely as a platform connecting users with service providers.

  • We are not liable for any service failures, injuries, losses, or damages arising from partner experiences.

  • We do not guarantee the accuracy, availability, or quality of partner services.


9. Privacy Policy

By using LavishCouple, you agree to our Privacy Policy, which outlines how we collect, use, and protect your data.


10. Termination & Suspension

LavishCouple reserves the right to suspend or terminate user accounts or partner listings that:

  • Violate our Terms & Conditions or engage in fraudulent behavior.

  • Abuse our platform, partners, or other users.

  • Fail to comply with booking and payment obligations.


11. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India and the UAE. Any disputes arising from these terms shall be settled under the applicable jurisdiction of these regions.


12. Updates to Terms

LavishCouple reserves the right to update or modify these terms at any time. Any changes will be communicated via our platform. Continued use of the services after updates means you accept the revised terms.


13. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us:
📧 Email: support@lavishcouple.com

 

By using LavishCouple, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.